Privacy Policy

This website uses cookies to improve the user’s experience while visiting the website.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through it’s server, to provide the user’s with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer hard drive, they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html .

Other cookies may be stored to your computer hard drive by external vendors when this website uses referral programs. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. and the recent GDPR requirements. Every effort has been made to ensure a safe and secure form to email submission process.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if your express permission was granted when submitting any form to email process. Using the contact form does NOT automatically subscribe you to a newsletter, other correspondence or communication from us.
Your details are not passed on to any third parties.

Although this website only looks to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions, as well as the privacy policies, held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms, and encourage users wishing to discuss sensitive details, to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page through your social media platform account.

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

All content both text, media and related data is the sole opinion of the respective owner. Nothing in the published content on this website is stated as authoritative information and no responsibility is taken for individuals acting on content that may subsequently result in detrimental effect on health, welfare, or psychological well being.

We use Mailchimp, a third party newsletter service to process all newsletter subscriptions. Subscribers will receive an email confirmation request from Mailchimp to validate your requests before adding you to the list. This is know as ‘double opt in’ and is used to protect you from fraudulent registration requests. If you confirm your subscription through the link in the email you will be registered to receive our newsletters. You can unsubscribe at any point in time through the link in each newsletter.  Your details are stored on the Mailchimp system. Details can be found on Mailchimp’s Privacy Policy page

Who we share your data with

We do not share any data with other third parties without your explicit consent. The only exception to this may be if required under UK law to hand over data for the purpose of criminal investigation. If you wish to forward other details to us, you must explicitly state your approval of such information to be relayed to these parties, including the exact reason for doing so and full details of who should receive the details including name contact source and duration of how long we hold the details before deletion.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

All data entered on this website is stored on a server located within the UK and as such is covered by UK and European law, rights and privacy controls.

Your contact information

Any identifiable information we keep about you, such as name, email address telephone numbers are kept only on our office computers. We do not distribute this information through our network. We do not share, sell exchange or in any way reveal this data to any third parties.

Additional information

Any additional information you supply us is fully under your control. You have the right to withhold all data that you deem unsuitable for electronic transfer, either by phone, email, text, video, sound file or other means.

How we protect your data

Any data held about you is stored on our local office computers that are not networked to any other computers. All local computers and network devices are protected behind a firewall, anti virus software and regular software updates. In addition we use strong multi character password encryption to access any data held on file. Similarly all websites administration areas are accessed through strong multi character usernames and passwords.

What data breach procedures we have in place

In the event of a data breach, we will inform the appropriate authorities both legal and technical in order to locate and limit potential damages. If usernames and passwords have been compromised we will automatically generate new strings and implement them immediately.

Industry regulatory disclosure requirements

We will adhere as closely as possible to all obligatory industry disclosure requirements.